Contact Us

Contact us

We love to hear from you,our team is available to help answer questions and offer styling advice, so if there’s anything you’d like to ask us, we’re right here and ready to help in every way we can.

We’re available to support you via

Email: service@Crachecam.com

Service Tel: +49 28411735550

We strive to answer your questions within.24-48 hours

Customer service chat hours:

Monday - Friday ：9am - 18pm EST

Now available in English.

Company address:

Fokus Familie gemeinnützige GmbH
Amtsgericht Duisburg HRB 38689
Am Volkesberg 30, 47239 Duisburg

Please kindly note: During peak seasons and promotional sales, our response time might take a little longer. Please use the same email address you used when placing your order when contacting us, and include your order number in your email.